Returns & Exchanges
At The Celtic Gift Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. If your piece of heritage isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization code.
- 2.Pack Securely
Place the item in its original packaging, ensuring all tags and certificates of authenticity are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized shipping location or your local post office.
- 4.Receive Refund
Once our workshop inspects the returned item, we will process your refund or exchange within 5-7 business days.
