Frequently Asked Questions
Everything you need to know about shopping with The Celtic Gift Store
Where are your products made?
We take pride in sourcing authentic Celtic goods. The majority of our jewelry, homeware, and textiles are handcrafted by skilled artisans in Ireland, Scotland, and Wales to ensure traditional quality and heritage.
Do you offer international shipping?
Yes, we ship our Celtic treasures worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your package's journey.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange, provided the items are in their original, unused condition.
Are your jewelry pieces hallmarked?
Yes, all our gold and silver jewelry pieces are officially hallmarked at the Assay Office in Dublin Castle or the Edinburgh Assay Office, guaranteeing the purity and quality of the precious metals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.